Partner onboarding ops
Work the pipeline. The SLA engine flags warnings and breaches automatically.
Total courts
6
SLA compliance
33%
Warnings
3
Breaches
1
Request pipeline
SLA per stage: Intake 24h · Site survey 48h · Contract 72h · Install 120hCourt 9· Dubai
Site survey (2/5)Ops · Sara
Baseline Club· Madrid
Contract (3/5)Ops · Diego
Topspin Center· Berlin
Intake (1/5)Ops · Lena
Ace Courts· Sydney
Install (4/5)Ops · Mei
Drop Shot· Toronto
Site survey (2/5)Ops · Sara
Volley Park· Paris
Intake (1/5)Ops · Lena
SLA alerts (4)
Court 9
Site survey · 7h left
Baseline Club
Contract · 24h over
Ace Courts
Install · 10h left
Volley Park
Intake · 4h left
Courts
Smash Arena · Bengaluru · 6 courtsACTIVE
Center Court · Mumbai · 4 courtsACTIVE
Court 9 · Dubai · 8 courtsONBOARDING
Baseline Club · Madrid · 5 courtsONBOARDING
NetPoint · London · 3 courtsINACTIVE
RallyHub · Austin · 2 courtsSUSPENDED
Webhook deliveries
request.sla_breachops-slack
court.status_changeddata-warehouse
request.stage_advancedops-slack
court.createdcrm-sync
Viewing as Ops — role scopes the data and actions you see.
An ops platform for partner onboarding: an admin-configurable pipeline with per-stage SLA budgets, an SLA engine that auto-fires warning/breach alerts, role-scoped views, CSV bulk import and outbound webhooks.
Court + requestPipeline stagesSLA engineAlertsWebhooksAnalytics